Away from home.Not out of touch.

Own a home or a second home in Strasbourg, Colmar or elsewhere in Alsace and not always there? We hold the keys, inspect on a schedule, coordinate contractors and repairs, keep utilities and syndic matters in order, and report back to you. Support in English, French and Russian.

For people who own property in Alsace

We look after houses and apartments in Alsace for their owners: people who live abroad, people who are often away, and owners of second homes along the wine road.

Owners living abroad

Your house or apartment in Alsace while you live somewhere else: keys, scheduled visits, post and meters, and someone on the spot when something needs doing.

Owners who are often away

You live here but travel for work or spend the winter elsewhere. We check the property on a schedule and deal with what comes up while you are gone.

Second homes

We open the house before you arrive, close it properly after you leave, and keep an eye on it in between.

Property care by subscription

We offer monthly and annual plans for owners: key holding, scheduled inspections, maintenance and contractor coordination, utilities and syndic liaison, with detailed reporting. Pricing depends on the property and the volume of tasks.

Inspections & key holding

Scheduled visits with a written report and photos: windows and doors, heating, damp and leaks, post, meters. We hold the keys and let in whoever needs to come in.

Bills, utilities & syndic

We keep track of the property’s bills (electricity, water, gas, internet, taxe foncière), liaise with the syndic of a co-ownership and pass on everything you need to decide or pay.

Arrival & departure

Before you arrive: heating on, cleaning done, the house ready to live in. After you leave: water, heating and shutters set for the season.

Repairs & contractors

We find tradespeople (plumbers, electricians, builders), get quotes, let them in, check the work and report back before you pay.

Urgent problems at the property

A leak, a break-in, storm damage: we go to the property, call in the right tradesperson and keep you informed until it is fixed. We are a small practice, not a 24-hour call centre. For medical or safety emergencies, call 112.

Notaire & property paperwork

We coordinate with notaires and other licensed professionals on property matters: sale or purchase files, leases, insurance claims. We organise; they advise.

Help beyond the house

This site is about the property. Everyday personal assistance (schools, doctors, bills, translation) is offered by our sister service conciergeservice.fr. One-off paperwork for people moving to France (titre de séjour, CPAM, bank account) is handled by RhineDesk.

Why subscription-based service?

• One contact who knows your property and holds your keys.
• Regular written reports, so you know the state of the house without travelling.
• Local knowledge of Alsace tradespeople, utilities and syndics.
• Confidentiality about your property, your keys and your absences.

Format: monthly and annual subscription plans, priced to your needs and task volume.

Important: we coordinate and facilitate services with licensed professionals. We do not provide legal, financial, medical or insurance advice directly, and all professional services are provided by independent, licensed third parties.

Property care throughout Alsace

We look after properties in Alsace (Strasbourg, Colmar, Haguenau, Saverne and surrounding areas within 100 km). Whether the property is in Strasbourg or Colmar, we are your local contact for keys, inspections, contractors and property administration.

• Scheduled inspections and key holding
• Opening and closing second homes
• Contractor search, access and follow-up
• Property bills, utilities and syndic liaison
• Reply within two working days; urgent property issues handled first
• Support in English, French and Russian

Our service areas

Alsace Region

• Strasbourg
• Colmar
• Haguenau
• Schiltigheim
• Illkirch-Graffenstaden
• Saverne
• And surrounding areas

Tell us about your property

Own a home in Strasbourg, Colmar or elsewhere in Alsace? Email [email protected] with the address of the property and how often you are away — we reply within two working days with a proposed plan.

• No call centre: you deal with the person who looks after your property.
• Correspondence in English, French or Russian.
• We propose a plan based on your property and how often you are away.